Svenska
Service
With ENACO as your partner for IT operations, you can truly relax. Our service organization consists of certified and experienced technicians who ensure that the operation of your critical infrastructure functions 24 hours a day, seven days a week - all year round.
Service
A service organization that creates safety and security
Our nationwide service organization consists of certified service technicians and knowledgeable support staff who are always at your service – no matter the time of day you need us. Our service technicians regularly perform proactive maintenance on your critical infrastructure to prevent potential issues and ensure that you can feel secure and confident that your systems operate without interruptions.
Service 24/7/365
Our service organization covers every part of Sweden and is always ready 24/7/365 to promptly address any disruptions and issues – no matter where in the country your critical infrastructure is located.
Expertise
Our specially trained service technicians are certified in their respective areas and ensure that service and preventive maintenance measures are carried out quickly, accurately, and thoroughly.
Experience
For over 40 years, customers have entrusted us to assist with the operation and maintenance of their critical infrastructure – in short, we are good at what we do.
Expertise
Our specially trained service technicians are certified in their respective areas and ensure that service and preventive maintenance measures are carried out quickly, accurately, and thoroughly.
Experience
For over 40 years, customers have entrusted us to assist with the operation and maintenance of their critical infrastructure – in short, we are good at what we do.
”ENACO is undoubtedly one of our most important strategic partners for our business.”
Göran Sjöberg
Chief Operating Officer, Tripnet
Göran Sjöberg
Chief Operating Officer, Tripnet
Preventive maintenance
Through our program of preventive service and maintenance, we ensure that your operational environment functions safely, consistently, and without issues. Maintenance is regularly carried out by our certified technicians, and you will be notified well in advance of the visit and the tasks to be performed. Following the service visit, a service report is sent with detailed information on performed actions and upcoming maintenance.
Immediate service actions
In the event of disruptions or issues, our support and service organization are just a call or email away. Our dedicated technicians promptly arrive on-site to resolve the problems and take measures to ensure they do not recur.
Proactive upgrades
Each service technician has their own dedicated customers, providing them with a clear overview of history, previous issues, and existing systems. This often allows them to identify equipment that needs upgrading to achieve maximum operational capacity and functionality. Suggestions for upgrades and their benefits are then provided by your contact person at ENACO.
Two levels of operational service agreements
We offer two different operational service agreements to our customers – Base Agreement and Emergency Service Agreement. The Base Agreement includes scheduled preventive maintenance visits on specified technical equipment and service interventions the next working day. With an Emergency Service Agreement, you also gain access to facility rounds, customer portal, and emergency callouts 24/7.
Contact
Solutions in critical infrastructure
By ensuring operational stability and power supply, the risk of costly disruptions to both business-critical and society-critical functions is reduced. At ENACO, we offer flexible comprehensive solutions in the management, operation, and maintenance of existing data centers and new constructions. We also assist with planning, consulting, and decision support.
