Service

With ENACO as your partner for IT operations, you can truly relax. Our service organization consists of certified and experienced technicians who ensure that the operation of your critical infrastructure functions 24 hours a day, seven days a week - all year round.

Service

A service organization that creates safety and security

Our nationwide service organization consists of certified service technicians and knowledgeable support staff who are always at your service – no matter the time of day you need us. Our service technicians regularly perform proactive maintenance on your critical infrastructure to prevent potential issues and ensure that you can feel secure and confident that your systems operate without interruptions.

Contact us

Service 24/7/365

Our service organization covers every part of Sweden and is always ready 24/7/365 to promptly address any disruptions and issues – no matter where in the country your critical infrastructure is located.

Expertise

Our specially trained service technicians are certified in their respective areas and ensure that service and preventive maintenance measures are carried out quickly, accurately, and thoroughly.

Experience

For over 40 years, customers have entrusted us to assist with the operation and maintenance of their critical infrastructure – in short, we are good at what we do.

Expertise

Our specially trained service technicians are certified in their respective areas and ensure that service and preventive maintenance measures are carried out quickly, accurately, and thoroughly.

Experience

For over 40 years, customers have entrusted us to assist with the operation and maintenance of their critical infrastructure – in short, we are good at what we do.

”ENACO is undoubtedly one of our most important strategic partners for our business.”

Göran Sjöberg
Chief Operating Officer, Tripnet

Göran Sjöberg
Chief Operating Officer, Tripnet

Preventive maintenance

Through our program of preventive service and maintenance, we ensure that your operational environment functions safely, consistently, and without issues. Maintenance is regularly carried out by our certified technicians, and you will be notified well in advance of the visit and the tasks to be performed. Following the service visit, a service report is sent with detailed information on performed actions and upcoming maintenance.

Immediate service actions

In the event of disruptions or issues, our support and service organization are just a call or email away. Our dedicated technicians promptly arrive on-site to resolve the problems and take measures to ensure they do not recur.

Proactive upgrades

Each service technician has their own dedicated customers, providing them with a clear overview of history, previous issues, and existing systems. This often allows them to identify equipment that needs upgrading to achieve maximum operational capacity and functionality. Suggestions for upgrades and their benefits are then provided by your contact person at ENACO.

Two levels of operational service agreements

We offer two different operational service agreements to our customers – Base Agreement and Emergency Service Agreement. The Base Agreement includes scheduled preventive maintenance visits on specified technical equipment and service interventions the next working day. With an Emergency Service Agreement, you also gain access to facility rounds, customer portal, and emergency callouts 24/7.

Contact our service department

Contact

Janne Valmari

Service Manager Region Mid (Stockholm)


+46 76 145 02 32
janne.valmari@enaco.se

Thomas Persson

Service Manager Region West (Göteborg)


+46 73 317 38 86
thomas.persson@enaco.se

Henrik Rylander

Service Manager Region South (Malmö)


+46 73 074 46 65
henrik.rylander@enaco.se

Thomas Persson

Service Manager Region West (Göteborg)


+46 73 317 38 86
thomas.persson@enaco.se

Henrik Rylander

Service Manager Region South (Malmö)


+46 73 074 46 65
henrik.rylander@enaco.se

A secure, competent, and flexible partner for uninterrupted operation in critical infrastructure.
We offer everything from consulting and planning to customized comprehensive solutions for
existing data centers and new constructions.

En trygg, kompetent och flexibel partner för avbrottsfri drift inom kritisk infrastruktur. Vi erbjuder allt från rådgivning och planering till kundanpassade helhetslösningar för befintliga datacenter och nybyggnationer.

© 2023 ENACO Sverige AB __ Privacy & Cookies __ Search __ Sitemap __

© 2023 ENACO Sverige AB

Privacy & Cookies __ Search __ Sitemap __

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What cookies do we use and why?

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Read ENACO Sverige AB's full Privacy policy here.

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